At Greens, we firmly believe that empowering our team begins with effective training. Well-trained agents aren’t just a cog in the machine, they’re the backbone of any thriving operation. We’ve seen time and again how equipping them with the right skills can transform everything: boosting efficiency, lifting customer satisfaction, and driving measurable results that keep us pushing forward. For us, it’s not just a box to tick, it’s the heartbeat of how we operate and grow as a company.

We’re passionate about fostering a culture of continuous learning, hands-on practice, and staying adaptable to meet our clients’ ever-changing needs. That commitment came alive recently when we gathered our growing team from across the globe for a two-day seminar at our cutting-edge test facility in Italy. It was a brilliant opportunity for us to connect, learn, and recharge as a global unit. Day one was a proper deep dive, packed with engaging lectures that brought us up to speed on the latest industry developments, sparking discussions that left us all buzzing with fresh ideas. Then, on day two, we got stuck in with practical product training and live burner firing. There’s something electric about seeing theory turn into action, and watching our worldwide team tackle it together was a moment we won’t soon forget. By the end, we knew our agents were fully kitted out to guide our clients through the latest technologies with confidence and know-how.

For us, investing in our agents goes beyond sharpening their skills for today’s challenges. It’s about building a foundation of resilience and fuelling growth for tomorrow. We’ve seen the knock-on effects, our team stands taller, our clients notice the difference, and our operations run more smoothly. It’s a long-term investment that pays dividends in ways we’re still uncovering. So, we’re keen to know: How do you approach training in your organisation? What strategies have you found that get your team fired up? We’d love to hear what’s working for you, after all, we’re always chuffed to learn a thing or two ourselves!

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